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A little guidance. A clear next step.

Whether you are comparing configurations or asking about an existing service, send your question to the right place. Keep your order or inquiry number for follow-up.

A clear route to the right help

What can we help with?

Choosing your server

Tell us about your application, current resource usage and preferred operating system.

Ask a sales question

Technical support

Include your order number, the affected service, when the issue began and any safe reproduction details.

Contact support

An existing order

Use your order number when asking about a saved request, service period or the next payment steps.

Ask about an order

Planning a move

Describe the software, data size, current environment and timing. The scope and any migration cost are confirmed separately.

Discuss migration

A useful first message

Include your reference number if you have one, the software involved and what you need to achieve. Never send root passwords, private SSH keys or card details through this form.

What happens next

Keep your inquiry number for follow-up. Our team reviews your message and contacts you about the next steps. Technical support is available 24/7.

From choice to conversation

Simple from the first step.

01

Make it yours

Pick your server, available operating system and service period.

02

Share your details

Send your guest order request. No account or online payment is required.

03

Review the next steps

Keep your order number. Our team contacts you to finalize availability, payment and activation.

A few things to know.

Do I pay when placing my order?

No. You submit an order request without online payment. You receive an order number and our team contacts you to finalize the next steps.

What does the period total include?

The summary shows the selected service period, its price and any setup fee in USD. The monthly equivalent is a comparison figure; the full period total is shown before you submit.

Where will my server be located?

The available server locations are listed below and on each configuration page. The company address is shown separately on About and Contact.

Dallas, USA

Can I choose my operating system?

Yes. Select one of the versions available for your chosen plan. If you need a different version or a control panel, contact our team to discuss compatibility and any related cost.

What happens after I send a request?

You receive a reference number for your request. Our team reviews the configuration and contacts you to confirm availability and the next steps. Your server is activated after the order is finalized.

Can I change the resources I need?

You can change your configuration before submitting. For a saved order or an existing service, include your reference number when asking our team about available options.